Knowledge Hub · Glossary
Points & miles glossary
The loyalty vocabulary, in plain English. The terms you hit when you earn, redeem, or sell points and miles, each with a real example.
A
Award Availability
Award availability is whether a program is actually releasing seats or rooms for points on the dates you want. Having enough points is only half the equation. If no award space is open, the redemption cannot be booked no matter how large your balance is.
Award Chart
An award chart is a published table that lists how many points a redemption costs, usually by region, cabin, or hotel tier. When a program uses one, the price is fixed and predictable. Charts are where most sweet spots come from, because the fixed price can fall well below the cash fare.
Award Night
An award night is a single night of a hotel stay paid for with points instead of cash. Each night is priced separately in points, and a multi-night stay is simply several award nights added together. It is the hotel equivalent of an award flight.
C
Cents Per Point (CPP)
Cents per point, or CPP, is the dollar value you get from a single point or mile when you redeem it. You calculate it by dividing the cash value of what you booked by the number of points you spent, then multiplying by 100. It is the standard yardstick for judging whether a redemption is good or bad.
Churning
Churning is the practice of opening credit cards mainly to collect their welcome bonuses, then often closing or downgrading them later. Done in volume, it can generate huge point balances quickly. Banks watch for it and set rules to limit how often you can earn the same bonus.
Close-In Booking Fee
A close-in booking fee is an extra charge some airline programs add when you book an award flight shortly before departure. It usually applies within a set window, often around 21 days out. The fee is paid on top of the points and any taxes, raising the real cost of last-minute award travel.
Co-Branded Card
A co-branded card is a credit card issued with a specific airline or hotel, earning that brand's own points or miles directly. The rewards are locked to that program rather than transferable to others. In exchange, the card often bundles perks tied to the brand, like free checked bags or annual free nights.
D
Devaluation
A devaluation is when a loyalty program raises the number of points needed for the same reward, cutting the value of every point you hold. It can happen overnight, often with little or no warning. This is the main reason points are a currency to spend, not to hoard.
Dynamic Pricing
Dynamic pricing is when a program ties the points cost of a reward to the cash price instead of a fixed chart. As the cash fare rises and falls with demand, so does the number of points you need. It generally makes points worth a flatter, lower rate and removes most of the bargains a chart would create.
E
Elite Night Credit
An elite night credit is a unit hotel programs count toward earning or keeping elite status. You typically earn one credit per paid or award night, plus bonus credits from co-branded cards or status matches. Reaching a tier means hitting a target number of nights.
Elite Status
Elite status is a recognition tier an airline or hotel grants to its most active members, unlocking perks like upgrades, free bags, lounge access, or late checkout. You earn it by flying, staying, or spending enough within a qualifying period. Higher tiers come with better benefits.
Expiration Policy
An expiration policy is the rule that decides when unused points or miles disappear from an account. Some programs wipe a balance after a stretch of inactivity, while others never expire as long as the account stays open. Knowing the policy is what keeps a balance from vanishing before you use it.
F
Fifth Night Free
Fifth night free is a hotel program perk where, on an award stay of five or more nights, one night is free. In effect you pay points for four nights and get the fifth at no points cost. It rewards longer redemption stays.
Form 1099-K
Form 1099-K is a US tax form that payment platforms and marketplaces send to report payments made to you for goods and services. If you sell points or miles for cash through a platform, you may receive one when your activity crosses the reporting threshold. It reports gross payments, not your profit.
Free Night Certificate
A free night certificate is a voucher, usually from a hotel co-branded card or a status perk, good for one award night up to a set points value. You redeem it instead of paying points for that night. Many come with an annual card renewal.
Fuel Surcharges (YQ/YR)
Fuel surcharges, shown on tickets as YQ or YR codes, are cash fees that some airlines tack onto award flights on top of the points. Despite the name, they no longer track fuel prices closely and function as a carrier-imposed charge. On certain programs and routes they can climb to hundreds of dollars per ticket.
P
Partner Award
A partner award is a flight or stay you book using one program's points but operated by a different airline or hotel in its alliance or partnership. You spend your miles, a partner provides the seat. These often unlock routes and cabins your own program cannot serve directly.
Points Broker
A points broker is a company that buys loyalty points and miles from members for cash, then handles the redemption or resale on its own side. For the seller, it is a way to turn a balance that might otherwise sit unused or expire into money. The broker takes on the work and the risk of actually using the points.
Points Plus Cash
Points plus cash is a redemption option that lets you cover part of a flight or hotel stay with points and the rest with money. It lowers the points needed in exchange for a cash co-payment. Useful when you are short on points or want to stretch a balance.
Points Pooling
Points pooling lets two or more members combine their balances into one shared pot, usually within a family or a defined group. The pooled total can then be redeemed as a single block. It is a way to reach an award that none of the individual balances could cover alone.
Points Portfolio
A points portfolio is the full mix of loyalty currencies a person holds across airlines, hotels, and credit card programs. It treats those scattered balances as one collection rather than separate, isolated accounts. Thinking in portfolio terms helps you see where the real value sits and what is at risk of expiring.
Positioning Flight
A positioning flight is a separate trip you take to reach the airport where your real award flight departs. Travelers book one when the award seat they want only leaves from a city they do not live near. The cost of getting into position is weighed against the value of the award being unlocked.
R
Redemption Value
Redemption value is the dollar value you actually capture from a points balance when you use it for a specific reward. It is the real world result, measured per point or for the whole transaction. The same points can carry very different redemption value depending on how you spend them.
Revenue-Based Earning
Revenue-based earning means you accumulate points based on how much money you spend, not how far you travel. A more expensive ticket or a longer hotel stay earns more points, regardless of distance or nights in some cases. Most large airline and hotel programs now work this way.
S
Saver Award
A saver award is the lowest standard points price a program charges for a flight or stay, drawn from a limited pool of inventory. It is the redemption rate most award charts advertise. Because the seats are capped, saver space sells out faster and disappears first on busy dates.
Stopover
A stopover is a deliberate extended layover that lets you stay in a connecting city for an extended period, often days, on the way to your final destination. Where a program permits it, you essentially visit two places on one award booking. It turns a connection you would otherwise rush through into a bonus trip.
Sweet Spot
A sweet spot is a specific redemption that returns far more value than the program's average, usually because of a pricing quirk the program has not closed. These are the deals that make points worth chasing. Experienced travelers build whole trips around them.
T
Transfer Partner
A transfer partner is an airline or hotel loyalty program that accepts points moved over from a bank rewards program. You shift your flexible bank points into the partner's account, and they become that program's own currency. This is how one stash of bank points can reach many different airlines and hotels.
Transferable Rewards
Transferable rewards are bank points you can move into multiple airline and hotel programs, rather than points locked to a single brand. Because they are flexible, they let you decide where the points go after you earn them. This flexibility is what makes them the most valuable type of everyday rewards currency.
Ready to Cash Out Your Points?
Get your live estimate in under a minute. Most payouts complete within 1 business day.