Knowledge Hub · Glossary
Points Broker
A points broker is a company that buys loyalty points and miles from members for cash, then handles the redemption or resale on its own side. For the seller, it is a way to turn a balance that might otherwise sit unused or expire into money. The broker takes on the work and the risk of actually using the points.
What it means in practice
Selling to a broker is different from redeeming points yourself. You hand over a balance and receive a quoted dollar amount, usually after a quick call to confirm details and arrange payment. The broker prices each program based on what it can do with those points, which is why offers vary a lot between airlines, hotels, and transferable currencies.
Example
A member with 200,000 airline miles they do not plan to use might get a cash quote from a broker instead of letting the miles sit. The exact figure depends on the program and current demand, and payment typically goes out after the transfer is confirmed.
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