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Points & miles news

What is changing in the loyalty economy, and what it means for a balance you are holding. Devaluations, program changes, and our own research.

Studies & Research

The State of Unredeemed Points 2026

Americans are sitting on tens of billions of dollars in unredeemed loyalty value. We added up the deferred-revenue lines from the airlines and hotels to see how much.

Read the study →

Devaluations

Hold or Sell After a Devaluation?

A program just cut its award value. Do you redeem fast, sit tight, or cash out? A clear way to decide.

What Rising Award Prices Mean for Your Points

Dynamic pricing turned points into a depreciating asset for many programs. What that means if you are holding a balance you have not used.

Program Changes

How to Read a Loyalty Program Devaluation

When a program reprices its awards, the announcement rarely says "we cut your value." Here is how to translate the language and gauge the damage.

Transfer Bonus Alerts

Transfer Bonuses: When a Promo Is Worth Acting On

A 30% transfer bonus sounds great until you do the math. When these promotions actually move the needle, and when they are a trap.

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